Amy Kirkland
Starting in hospitality operations, sales and group level training roles, for the last decade Amy has been an independent training consultant working within all areas of the accommodation sector, conference, events and wedding venues, tourist attractions, public sector organisations and not for profit
Amy CAN BRING YOUR BUSINESS EXPERTISE IN
Motivational training, coaching and speaking
Skills training for front office and revenue departments
Engaging and motivating customer service training delivery
Front office and revenue auditing and coaching
Preparing of training programmes for in-house use
Standards of performance and support manuals
Pre-opening team training
Qualifications
First Class BSc (Hons) International Relations
Hotel, Catering and International Management Association
OVER 20 YEARS’ EXPERIENCE
QMH; Tourism South East; Independent training consultant
CONTACT Us
Call+44 7854 987 578
Email shona@cogentblue.co.uk